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To protect the privacy of your account information, Northern Star employees will not give out balance information or transfer funds over the phone or by email. When requesting a password reset, please reference the phone number and email address we have listed in our records.


Northern Star Credit Union

5100 George Washington Hwy.
Portsmouth, VA 23702

Main 757-487-3474
Fax 757-487-9464

Lost / Stolen Visa 800-528-2273
PIN Number 877-267-6914
BillPay Questions 888-918-7584

Please notify us if you plan to use your VISA Debit or Credit Card outside of your home state by calling 757-487-3474 and following the prompt for our VISA department.

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