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Please notify us if you plan to use your VISA Debit or Credit Card outside of your home state click here for more details.


To protect the privacy of your account information, Northern Star employees will not give out balance information or transfer funds over the phone or by email. When requesting a password reset, please reference the phone number and email address we have listed in our records.

*To change your PIN, you must know the old PIN. If you do not know your old PIN please call the Main line or send a message through home banking and request a PIN Mailer.

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